top of page

FAQ

* Where are you located? 

South Florida 

 

* Do you sell hair, frontals, or closures? 

No, I do not have my own hair collection.

* Will you ever sell your own hair? 

No

* Are your old wigs in good condition? 

Yes, if they weren't they would not be available for purchase. 

*Do you make custom wigs? 

Yes send the hair to my P.O. Box contact directly for address and pricing. 

* How long does my glued frontal last?

It will last up to 2 weeks before needing maintenance but it does depend on how much you irritate the lace, how aggressive you are, and activities you do throughout the day. 

*How long does shipping take? 

Shipping takes 5-7 days. 

*How do I track my order?

Tracking numbers will be sent out via email when your order has been processed. Processing of order takes 1-2 business days. 

*Do I have to have a PayPal account to purchase? 

No, just click "Pay with Debit/Credit Card", this is to ensure that your shipping and billing information matches. 

*My order has been cancelled, why?

Unfortunately, your order has been cancelled due to your shipping and billing information not matching or a fraudulent activity has been identified. 

*Can I cancel my order? 

No, once your ordered has been placed it has already entered the processing stages. Please double check you are purchasing the correct item before making your purchase. 

Join our mailing list

Never miss an update

  • YouTube Social  Icon
  • Snapchat Social Icon
  • Instagram

Youtube

Snapchat

Instagram

© 2023 Ellaabaddie. All rights reserved.

bottom of page